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🎉 Get 5% OFF on your first order – Use code: WELCOME5🔥 Sale live now🚚 Same Day Dispatch on Eligible Orders🔒Secure checkout🎉 Get 5% OFF on your first order – Use code: WELCOME5🔥 Sale live now🚚 Same Day Dispatch on Eligible Orders🔒Secure checkout🎉 Get 5% OFF on your first order – Use code: WELCOME5🔥 Sale live now🚚 Same Day Dispatch on Eligible Orders🔒Secure checkout🎉 Get 5% OFF on your first order – Use code: WELCOME5🔥 Sale live now🚚 Same Day Dispatch on Eligible Orders🔒Secure checkout🎉 Get 5% OFF on your first order – Use code: WELCOME5🔥 Sale live now🚚 Same Day Dispatch on Eligible Orders🔒Secure checkout🎉 Get 5% OFF on your first order – Use code: WELCOME5🔥 Sale live now🚚 Same Day Dispatch on Eligible Orders🔒Secure checkout
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FAQ

Frequently Asked Questions

How long does delivery take?

How long does delivery take?

Most orders are delivered within 3–7 business days, depending on your location. Delivery times may vary during holidays or due to unforeseen courier delays.

Do you deliver across India?

Do you deliver across India?

Yes, Modern Retail delivers to most locations across India. Delivery availability depends on your PIN code and our courier partners’ service coverage.

What payment methods do you accept?

We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other payment methods available at checkout.

Can I return my order?

Can I return my order?

At this time, Modern Retail does not accept general returns after an order has been delivered.

However, if you receive a damaged, incorrect, or defective product, please contact our Support Team within 24 hours of delivery with clear photos and an unboxing video. We will carefully review your request and work to resolve the issue as quickly as possible.

How can I contact customer support?

Email us at support@modernretailshop.com.

Can I cancel my order?

Yes. Orders can be cancelled before they are dispatched. Once an order has been dispatched, cancellation requests cannot be accepted.

How do I track my order?

Once your order is dispatched, you’ll receive a tracking link via email or SMS. You can also track your order anytime through our Track Order page.

Can I change my delivery address after placing an order?

Address changes may be possible only before your order is dispatched. Please contact our Support Team as soon as possible.

My order is delayed. What should I do?

If your order is taking longer than expected, please contact our Support Team with your order number. We’ll check the latest shipping status and assist you.

Do you sell genuine products?

Yes. We carefully source our products from trusted suppliers to provide quality products and a reliable shopping experience.

Is my payment information secure?

Absolutely. All payments are processed through secure payment gateways using industry-standard encryption to protect your information.

Are your products covered by a warranty?

No. Unless explicitly mentioned on the product page, products sold by Modern Retail are not covered by a warranty. If you receive a damaged, incorrect, or defective item, please contact our Support Team within 24 hours of delivery, and we’ll do our best to assist you.

How can I stay updated on new products and offers?

Subscribe to our newsletter and follow Modern Retail on social media to receive updates on new arrivals, exclusive offers, and promotions.